DELIVERY
Once your order has been dispatched from our warehouse, you will receive an email with a tracking number. Please use this to track the status of your order.
For orders within Sweden
Your Aly offers free shipping on all orders above 300 SEK, delivered by Postnord in 2-5 business days.
For orders within the European Union
Your Aly offers free shipping on all orders above 499 SEK. These orders will be delivered in 3-6 business days depending on where you live. The closer you live to Sweden, the faster your products will arrive.
For orders to the rest of the world
For customers living outside the European Union, free shipping is offered on all orders above 600 SEK. These will be shipped to you within 7 business days. The shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches the country of destination. Please note that the delivery to rural addresses can result in longer delivery times.
For orders within Sweden
Your Aly offers free shipping on all orders above 300 SEK, delivered by Postnord in 2-5 business days.
For orders within the European Union
Your Aly offers free shipping on all orders above 499 SEK. These orders will be delivered in 3-6 business days depending on where you live. The closer you live to Sweden, the faster your products will arrive.
For orders to the rest of the world
For customers living outside the European Union, free shipping is offered on all orders above 600 SEK. These will be shipped to you within 7 business days. The shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches the country of destination. Please note that the delivery to rural addresses can result in longer delivery times.
SHIPPING OPTIONS COST
Order under 300 sek
PostNord home delivery: 29 sek
Order over 300 sek
PostNord home delivery: free
Delivery time Packages within Sweden are normally delivered within 2-5 working days (excluding holidays).
PostNord home delivery: 29 sek
Order over 300 sek
PostNord home delivery: free
Delivery time Packages within Sweden are normally delivered within 2-5 working days (excluding holidays).
RIGHT OF RETURN
Your Aly accepts returns and/or exchanges within 14 days from the date you received your order. Any unwanted items must be shipped/postmarked within 14 days of receipt. You must return the items in an unused condition and Your Aly will only accept returns if labels and original packaging are fully intact.
Your Aly is not responsible for the damage or loss of any items during transit back to the warehouse. The return shipping fee is not covered by Your Aly, therefore the customer is responsible for covering the shipping fee. If you wish to return or exchange an item, you can request a return authorization by contacting us at sam@your-aly.com. Please make sure to state your order number and the name of the item you wish to return. Once you have received confirmation from us, please send the package to the address below.
Your refund will be credited through the original purchaser’s payment method. Your Aly will issue a full refund if the complete order is returned. Please note that Your Aly will not refund the return shipping fee. In case we receive a written notice and proof of return within 14 days upon arrival, Your Aly will issue a refund at the latest on day 14. Please note that Your Aly will not refund additional duties, taxes, or any additional charges, that may occur for orders outside of the European Union. Shipping costs for uncollected packages will not be refunded.
Your Aly is not responsible for the damage or loss of any items during transit back to the warehouse. The return shipping fee is not covered by Your Aly, therefore the customer is responsible for covering the shipping fee. If you wish to return or exchange an item, you can request a return authorization by contacting us at sam@your-aly.com. Please make sure to state your order number and the name of the item you wish to return. Once you have received confirmation from us, please send the package to the address below.
Your refund will be credited through the original purchaser’s payment method. Your Aly will issue a full refund if the complete order is returned. Please note that Your Aly will not refund the return shipping fee. In case we receive a written notice and proof of return within 14 days upon arrival, Your Aly will issue a refund at the latest on day 14. Please note that Your Aly will not refund additional duties, taxes, or any additional charges, that may occur for orders outside of the European Union. Shipping costs for uncollected packages will not be refunded.